Student Services

Disability Support Services

Central Academic Building, Suite 210 | (210)784-1335 | dss@tamusa.edu

Disability Support Services (DSS) provides innovative services that empower and inspire student learning, development, and independence by facilitating equal access through reasonable and appropriate accommodations for students with disabilities. DSS collaborates with the A&M-San Antonio campus community to offer guidance, support, and advocacy promoting equity for all.

DSS is committed to ensuring equal access, full participation, and reasonable accommodations by coordinating services that meet the unique needs of enrolled students with documented disabilities. DSS works with students as they actively participate in their academic pursuits. For additional information about DSS, visit our webpage at http://www.tamusa.edu/Disability-Support-Services/index.html.

Texas A&M-San Antonio Identification Card

Main Campus, Madla Building, Room 111 | (210)784-1300 | Enrollment Services Center

Texas A&M University-San Antonio requires an identification card (ID) for faculty, staff, and students. All ID cards are issued at the Enrollment Services Center Office. Students use the card to access student services, printing, and Jaguar Cash. All questions concerning the ID card should be referred to the Enrollment Services Center Office. Please note that there is a $10 ID card replacement fee for lost or missing ID cards.

Information Technology Services (ITS)

Central Academic Building, Suite 233 | (210)784-4357

Information Technology Services (ITS) supports Texas A&M University­ San Antonio by administering, managing, and maintaining the technology resources students, faculty, and staff use for teaching, learning, and research. ITS centrally supports open access labs, university email and file storage, wireless internet access, technology-enabled classrooms, and conference and meeting spaces. ITS is also responsible for managing software licensing and applications, maintaining information security standards, and providing enterprise project management services, organizational change management consulting, and process improvement recommendations­, all with a focus on customer success and aligning technical solutions with university needs.

Located in the Central Academic Building, Suite 233, ITS staff members are ready to provide service and support to students, faculty, and staff. The ITS Helpdesk can be contacted at 210-784-HELP (4357) or you can submit a service ticket to the Help Center. For common resources and requests such as a password reset, ITS also provides several self-service options and other helpful information are also available on the ITS website.

Office of International Affairs

Central Academic Building, Suite 434 | (210)784-1309

The Office of International Affairs’ (OIA) mission is to enrich and foster the educational and work experience of Texas A&M University-San Antonio’s (A&M-SA) international community. The OIA serves as a welcoming presence for A&M-SA’s international students, and international faculty. The role of the OIA is to provide international admissions and immigration support to international students seeking an education at A&M-SA, and to facilitate in the immigration processing of foreign faculty hired at A&M-SA. The OIA protects the integrity of the university by upholding institutional policies, and compliance with local, state and federal regulations.  You may reach us at Internationalaffairs@tamusa.edu

Services and programs offered include:

International Students

  • International admissions support to prospective international students
  • Immigration advising to international students
  • International Student Insurance
  • Coordinate educational and cultural programs that foster global awareness
  • Good Neighbor Scholarship Program
  • International Ambassador Program

International Faculty

  • Provide immigration support to foreign faculty hired at A&M-SA
  • Process visa applications, and permanent residency applications sponsored by the institution
  • Act as a liaison among institutional departments and government agencies

Office of Student Rights and Responsibilities

Senator Frank L. Madla Building, Suite 311 | (210) 784-1353 | www.tamusa.edu/university-policies/student-rights-and-responsibilities

The Office of Student Rights and Responsibilities (OSRR) promotes a campus environment of student success that balances student rights and responsibilities through a fair and objective due process, while upholding the highest academic and behavioral standards articulated in the Student Code of Conduct.

The main role of the office is to oversee the student conduct process, educate the community on the Student Code of Conduct, and be an advocate for students who may have questions regarding community standards. Staff members in the Office of Student Rights & Responsibilities strive to promote a campus climate of integrity, service, commitment and excellence by focusing on promoting a holistic approach to student rights and responsibilities.

If a report needs to be filed regarding a concern of behavioral or sexual misconduct, the formal process is to file report online at www.tamusa.edu/university-policies/student-rights-and-responsibilities/file-a-report or email OSRR at StudentRR@tamusa.edu.

Student Counseling Center

Senator Frank L. Madla Building, Suite 120  | (210) 784-1331 (Support available 24/7)  | www.tamusa.edu/studentcounseling

The Student Counseling Center (SCC) provides brief individual and group therapy, crisis intervention, consultation, case management, and prevention services. These services can help facilitate students’ academic and life goals as well as enhance their personal growth and well-being. Our staff of licensed mental health professionals work with students to identify treatment goals and effective strategies to cope with difficult situations. All mental health services provided by the Student Counseling Center (SCC) are free and confidential (as the law allows).

All enrolled A&M-SA students are eligible to receive an initial appointment to assess their needs. The initial appointment is used to make treatment recommendations based on individual symptoms, severity, appropriateness of services, and availability of resources. At the conclusion of the initial appointment, the provider will render a clinical recommendation based on services that are best suited to meet individual needs.

The SCC does charge a $10.00 no-show and/or late cancellation fee.  Students who do not call to cancel or reschedule their appointments at least 24 hours prior to their scheduled appointment time will see a $10.00 Student Service fee on their account to be paid for in the business office or in JagWire. 

Testing Center

Central Academic Building, Suite 209 | (210)784-1366

The Testing Center is a service for all A&M-SA students as well as the surrounding community. The Testing Center offers a wide range of examinations including proctored exam services, credit by examination, certification exams, placement testing, and entrance exams. TSI Counseling is offered by our TSI Coordinator in collaboration with the Testing Center for scores, exemptions, TSI agreement, and enrollment at the University. The services provided by the Testing Center are based on the guidelines developed by the National College of Testing Association's Professional Standards and Guidelines.